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Most casinos I played at just gave canned responses when there was a problem, but support at http://au-lukki.com/ actually worked with me to fix a real issue. My bonus got stuck after deposit, and live chat didn’t just say “wait 24 hours” — they checked the logs, reactivated it manually, and even gave me 10 extra spins as a courtesy. Took about 10 minutes. That kind of handling makes a difference.
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Most casinos I played at just gave canned responses when there was a problem, but support at http://au-lukki.com/ actually worked with me to fix a real issue. My bonus got stuck after deposit, and live chat didn’t just say “wait 24 hours” — they checked the logs, reactivated it manually, and even gave me 10 extra spins as a courtesy. Took about 10 minutes. That kind of handling makes a difference.